Frequently asked questions

Yes. Buying at cammobeldescanso.com is safe: payment is processed through certified gateways, your data is protected under the GDPR, and you have a legal right of return. What's more, we're a physical shop in Lorca (Carretera de Granada, 61) where you can come and try the mattresses before buying.

Yes, in two ways. You can come to our shop in Lorca and try it in person. Or you can buy it online and use our 100-night trial: if it's not right for you, we collect it free and refund your money.

We currently accept credit and debit card payments through a secure gateway.

Yes. If you need an invoice with tax details, let us know when placing your order or email us at info@cammobeldescanso.com with your NIF/CIF and billing address.

We work with several trusted brands. Above all Sonpura, a Spanish pocket spring manufacturer since 1969, which makes up most of the catalogue, and also Astral Nature, Terxy and Hukla. We choose models we test ourselves, not entire catalogues.

Pocket spring mattresses (like the Royal, Carisma, Titán or Gaudí) have 1,300 or 1,800 independent springs that adapt point by point to your body. They offer great motion isolation and good ventilation. HR foam ones (like the Spirit and Silence) have a high-resilience foam core with memory foam layers. They offer a more enveloping fit. Both types are high quality; the choice comes down to your personal preference.

No. All the Sonpura mattresses we sell are non-flip. They have just one usable side, which makes maintenance simpler. It is a good idea to rotate the mattress head to foot every few months to spread the wear.

It varies by model. The Titán is the firmest (firm). The Royal and Carisma are medium-firm. The Spirit, Silence and Gaudí are medium. If you're unsure which firmness suits you, email or call us and we'll advise you.

Nothing. Home delivery within mainland Spain is included in the price of all our products.

The estimated time is 5 to 10 working days from order confirmation. Products are shipped directly from the manufacturer (Sonpura) to your home.

Almost everywhere. Standard delivery doesn't reach Soria, Ibiza, Menorca, Formentera, the Canary Islands, Andorra, Valle de Arán, Pallars Sobirá and Alta Ribagorça. If you live in one of these areas, get in touch before buying.

Ask us. Our shop is at Carretera de Granada, 61, 30800 Lorca (Murcia).

Yes. You have 100 nights to try the mattress at home. We ask you to sleep on it for at least 30 nights (your body needs to adjust to a new mattress). If after that it's not right for you, write to us, we'll collect the mattress from your home free of charge and refund your money in full.

The 100-night trial is for mattresses. Bases, headboards and pillows have the legal 14-day right of return.

All products come with a 3-year legal warranty. What's more, if you buy a Sonpura mattress and base of the same size, the warranty extends to 5 years (manufacturer's warranty).

The warranty covers manufacturing defects and lack of conformity of the product. It doesn't cover normal wear and tear, stains, damage from misuse or deformation caused by unsuitable bases.

Yes. We're at Carretera de Granada, 61, 30800 Lorca (Murcia). You can come and try the mattresses in person and we'll advise you with no obligation.

By email at info@cammobeldescanso.com, by phone on 722 58 76 53, or by visiting us at the Lorca shop.